WorkWell South Cumbria We're Here to Support You
What is the new WorkWell Service?
A light touch, early-intervention service available to anyone aged >18 with a health condition who:
- needs health related support in work;
- needs support managing a health condition in order to return to work from a sickness absence
- needs support to (re)start work and has been unemployed due to a health condition
NB. WorkWell is not suitable for individuals with complex health needs/conditions or who are long term unemployed.
The below is the minimum eligibility criteria and referrals will be accepted from anyone who meets the following criteria:
- Your home address OR the address of your GP falls within the WorkWell Service area (Lancashire and South Cumbria ICB footprint).
- You are over 18.
- You have the right to work in the UK.
- Your WorkWell Service believes you have a health-related barrier to work that can be met by the service.
WorkWell will offer holistic support for their health-related barriers to employment. Our team of WorkWell Coaches will offer individualised support for approximately 12 weeks which will include:
- a person-centred, holistic initial assessment to identify barriers to employment
- the production of strive-to-work/thrive-in-work plan, with clear objectives that address physical, psychological and social needs
- employer liaison, if the participant consents, to share the work plan and provide work related advice
- advice for employers on workplace adjustments
- personalised work and health support to take stock of progress and recommend further actions and activities
- GP liaison, if the participant consents, to share the work plan and better support the Fit Note process
The WorkWell service will also serve as a triage function, connecting participants into the rest of the local work and health infrastructure through signposting and referral.
In general, where there are needs or requirements of the participant that go beyond what can be offered by the WorkWell Service, we will connect them to whatever other local service they need and follow up to ensure what support they receive elsewhere is fully integrated into their return-to-work or thrive-in-work plan.
When will the WorkWell service run?
The WorkWell service will run from January 2025 to March 2026, with referrals accepted up to 30th December 2025 to allow participants to be fully supported before the pilot closes.
How can I refer into the WorkWell service?
Cumbria Health are delivering this service on behalf of Lancashire and South Cumbria ICB.
You can self-refer by completing the referral form either by clicking the link below or scanning the QR code.
Alternatively, please click on the link: Referral : Welcome
Or email: WorkWell@cumbriahealth.nhs.uk
Referrals will be also be accepted from Employers, Employability Services, GPs and other Healthcare Services, Integrated Care Community (ICC) and Voluntary Sector Organisations/Partners by emailing WorkWell@cumbriahealth.nhs.uk.
How much does accessing the WorkWell service cost?
WorkWell is a grant funded service. As such access is fully funded during the pilot period through the NHS in Lancashire and South Cumbria ICB (Integrated Care Board), working in partnership with Westmorland and Furness Council and the DWP.
How can I find out more?
If you are an employer and would like to find out more about how this service can support your employees email WorkWell@CumbriaHealth.nhs.uk and we will send you more information.
You can also download the WorkWell leaflet and poster below.
Please note that the service is based in Barrow but covers the whole of the South Cumbria ICB footprint including: Millom, Ulverston, Kendal and surrounding areas. Our Work and Health Coaches will arrange to meet with you face-to-face or over the phone / video call to suit your needs.
The following documents (PDF files) have been added to provide further information for participants and for the purpose of printing:
