WorkWell South Cumbria We're Here to Support You

What is the WorkWell Service?

A light touch, early-intervention service available to anyone with a health condition who:

  • needs health related support in work;
  • needs support managing a health condition in order to return to work from a sickness absence
  • needs support to (re)start work and has been out of work due to a health condition

NB. WorkWell is not suitable for individuals with complex health needs/conditions or who are long term unemployed.

The below is the minimum eligibility criteria and referrals will be accepted from anyone who meets the following criteria:

  • Your home address OR the address of your GP falls within the WorkWell Service area (Lancashire and South Cumbria ICB footprint).
  • You are in employment or seeking employment
  • You have the right to work in the UK.
  • Your WorkWell Service believes you have a health-related barrier to work that can be met by the service.

WorkWell will offer holistic support for your health-related barriers to employment. Our team of WorkWell Coaches will offer individualised support for approximately 12 weeks which will include:

  • a person-centred, holistic initial assessment to identify barriers to employment
  • the production of strive-to-work/thrive-in-work plan, with clear objectives that address physical, psychological and social needs
  • employer liaison, if the participant consents, to share the work plan and provide work related advice and support
  • advice for employers on workplace adjustments
  • personalised work and health support to take stock of progress and recommend further actions and activities
  • GP liaison, if the participant consents, to share the work plan and better support the Fit Note process

The WorkWell service will also serve as a triage function, connecting participants into the rest of the local work and health infrastructure through signposting and referral as appropriate.

In general, where the needs or requirements of the participant go beyond what can be offered by the WorkWell Service, we will connect them to the most appropriate service for their needs.

How can I refer into the WorkWell service?

Cumbria Health are delivering this service on behalf of Lancashire and South Cumbria ICB. 

You can self-refer by completing the referral form either by clicking the link below or scanning the QR code.

Alternatively, please click on the link: Referral : Welcome

Or email: WorkWell@cumbriahealth.nhs.uk

Referrals will be also be accepted from Employers, Employability Services, GP’s and other Healthcare Services, Integrated Care Community (ICC) and Voluntary Sector Organisations/Partners by emailing WorkWell@cumbriahealth.nhs.uk.

How much does accessing the WorkWell service cost?

WorkWell is a fully funded service through the NHS Lancashire and South Cumbria ICB (Integrated Care Board), working in partnership with Westmorland and Furness Council and the DWP, as such this service is free to access for all eligible participants.

How can I find out more?

If you would like to find out more about how this service can support you, your employees or patients please email WorkWell@CumbriaHealth.nhs.uk and we will be in touch.

You can also download the WorkWell leaflet and poster below.

Please note that the service is based in Barrow but covers the whole of the South Cumbria ICB footprint including: Millom, Ulverston, Kendal and surrounding areas. Our Work and Health Coaches will arrange to meet with you face-to-face or over the phone / video call to suit your needs.

The following documents (PDF files) have been added to provide further information for participants and for the purpose of printing: